Relax and Unwind or Have Your
Senses Enlivened

Check-In:

Our warm welcome check-in arrival process starts at 3:00 PM

Checkout:

The Fond farewell check out time is 11:00 AM

Property and Cancellation Policies:

Cancellation policy: Reservations made are subject to a non-refundable 25% deposit, taken from the total cost of guests' stay. A guest requesting to cancel can do so one week prior to the arrival date. If the reservation is canceled out of the allotted time frame, the guest is subject to pay the entire length of stay; at the owners' discretion. Cancellations will not be accepted through email. Any and all cancellations must be made via phone or through the original booking site used to make the reservation.

Terms and Conditions

All Bookings at the Hotel are subject to these Terms/Conditions listed below:

Bookings:
At the time of booking or at check-in, we will take your credit/debit card details, and you authorize the use of this card for any sums that become owed to us. No Booking shall be treated as confirmed until the details and/or payment/deposit described in this paragraph have been provided.

ID will be required by the reception on arrival to verify guests.
ID can be a passport or a valid US driving license.

Changes or Cancellation by the Company:

Very seldom situations, we may need to cancel your Booking. In such circumstances, you will be given a full refund, but we shall have no further liability to your arising out of such cancellation. We will, however, use reasonable endeavors to try and re-locate any confirmed Booking canceled by us to an alternative location, similar in standard to the existing hotel. Your Booking is for a class of room in the hotel and does not guarantee that you will be able to stay in a specific room or in the same room for the duration of your stay. If you have indicated a preference for a particular room, we will use our reasonable efforts to honor this preference. However, we may need to allocate an alternative room to you for operational or safety reasons. If we need to move you to a different room during your Booking, for which a lower rate is available than the rate you booked at, we will refund you the difference in the rates.

Hotel Events:

Please be aware that at certain times throughout the year, we may host weddings, events, and parties, which you may feel would be an intrusion on your break. Please contact the hotel directly in advance of your stay for further information.

Force Majeure:

The Company accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control. This includes, but is not limited to, flood, earthquake, extremely adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire or failure of electric power, gas, water, or other utility services, plant machinery, computers, vehicles or any collapse of building structures.

Limitation of Liability:

The Company will not be responsible for the loss or damage of any property left in the hotel. The Company will not be liable for any indirect, consequential, or pure economic loss or any loss of profit, goodwill, or opportunity (whether caused by the negligence of the Company, its employees, contractor or agents, or otherwise). The Company's total liability shall not exceed the value of the charges received by it under the Contract. Nothing contained in the Contract or in any other document referred to or incorporated in it shall be read or construed as excluding any liability for death or personal injury caused by the Company's negligence or liability for fraud or fraudulent misrepresentation.

Non-smoking policy
The Railroad Inn is a smoke-free environment, including all common areas of the inn. A $450.00 will be levied to any guest who smokes on the hotel premises.

Genuine Care for our guests

The Railroad Inn's most important consideration is the health and well-being of our community, and as the COVID-19 situation evolves, we continue to update our policies and procedures with guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We have taken every step possible to ensure your safety, from check-in to checkout, including the addition of rigorous cleaning protocols, increasing the frequency of cleaning, and placing hand sanitizing stations.

As a reminder, for all guests: NY state recommends that face coverings should be worn in public – both indoors and outdoors in the event, a guest hasn't been vaccinated. Exceptions are made for children under two years of age and anyone whose health would be negatively impacted by wearing a face covering.